Choosing the right moving company can make or break your relocation experience. Whether you’re planning a residential move, commercial move, or even a specialty service like piano moving, asking the right questions before you hire is key. At Niko Moving, we believe informed customers are confident customers. Here are the essential questions you should ask any moving company in Toronto before signing a contract.
1. Are You Licensed and Insured?
Always confirm that the moving company is properly licensed and insured. This protects your belongings in case of damage or loss. At Niko Moving, we’re fully licensed and carry comprehensive insurance to give you peace of mind.
2. What Services Do You Offer?
Some companies offer basic transportation, while others, like Niko Moving, provide a wide range of services including packing, unpacking, garage removal, and garbage removal. Knowing what’s included will help you compare costs and expectations accurately.
3. Do You Provide On-Site Estimates?
An on-site or virtual walkthrough helps the moving company give an accurate quote. Avoid companies that only offer quotes over the phone without seeing your space. We provide free, no-obligation quotes based on your actual needs.
4. Are There Any Hidden Fees?
Ask about additional charges—such as fees for stairs, long carry distances, or last-minute changes. At Niko Moving, we believe in transparent pricing. The quote you receive is what you pay—no surprises.
5. How Do You Handle Fragile or Valuable Items?
If you’re moving delicate items like a piano, artwork, or electronics, ask how they’ll be protected. Our specialty moving services are designed to safely transport fragile or high-value belongings with expert care.
6. What Equipment and Materials Will You Use?
Make sure the movers bring professional tools, protective padding, dollies, and high-quality packing supplies. We arrive fully prepared with everything needed to complete your move efficiently and safely.
7. Can You Provide References or Reviews?
Check testimonials or ask for references from previous clients. A reputable Toronto moving company like Niko Moving will have a track record of satisfied customers and five-star reviews to back it up.
8. How Do You Handle Delays or Cancellations?
Life is unpredictable. Ask about their policy for rescheduling or cancellations. We offer flexible scheduling options to accommodate last-minute changes and emergencies.
9. What Is Your Experience With Same-Day or Local Moves?
If you’re planning a same-day move or staying local, look for a company that understands Toronto’s neighborhoods, traffic, and building access rules. Our local expertise makes quick and efficient moving possible in every corner of the GTA.
10. Do You Offer a Contract in Writing?
Get all services and pricing in writing before the move. A professional company like Niko Moving provides detailed, easy-to-understand contracts so you’re always informed.
Choosing a moving company is more than just finding the cheapest quote—it’s about trust, quality, and peace of mind. Asking these questions will help you hire a team that respects your time, your belongings, and your move.
Ask Us These Questions—We’re Happy to Answer!
Essential Questions to Ask Before Hiring a Moving Company in Toronto
